Woman smiling
Woman smiling

Guest Services

Our Guest Services deliver a warm and welcoming experience to all holidaymakers. They ensure guests have everything they need for a relaxing stay.

Do you pride yourself on your guest service skills?

Our Guest Services team ensure our guests have everything they need to enjoy their stay to the fullest and leave with the fondest of memories. You’re empathic and always put the customer first.

Icon with a shape of a person doing check-in
Icon with a shape of a person doing check-in

What skills do you need for the Guest Services team?

  • Customer focused

    You prioritise our guests’ happiness. Excellent customer service is at the heart of everything you do and you can upsell our products to ensure they have the best experience possible.

  • Empathetic

    You listen to and understand our guests’ wants and needs. You care about solving any issues they’re experiencing.

  • Problem solver

    You’re quick at finding solutions to our guests’ problems. You act fast to ensure our high standards are always maintained.

What positions are there in the Guest Services team?

Explore the range of positions we have within the Guest Services team and find the right role for you.

  • Guest Services Officer

  • Guest Services Team Leader

  • Guest Services Supervisor

  • Guest Services Assistant Manager

  • Guest Services Manager

High in the trees with the blue sky and clouds
High in the trees with the blue sky and clouds
Blurred information board
“I love working in guest services because each day is a new challenge and something different always presents itself. As we are guest facing we meet all types of weird and wonderful people and always make sure we leave a lasting impression on their holiday.”

Mikey Hargrave,

Guest Services Inspector

Our latest vacancies in the Guest Services team

There are no vacancies in this team right now

Don’t worry - we regularly have positions coming up at Bluestone, so do stay tuned. Why not sign up to our job alerts and be the first to know when a new role is available?

Security doing check-in of a person in a car
Security doing check-in of a person in a car

Enjoy greeting guests?

You might be interested in our Arrivals team

The face of Bluestone – Arrivals are the first to meet our guests. You’ll need a friendly and approachable manner.

Learn more about Arrivals

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