Our Guest Services deliver a warm and welcoming experience to all holidaymakers. They ensure guests have everything they need for a relaxing stay.
Do you pride yourself on your guest service skills?
Our Guest Services team ensure our guests have everything they need to enjoy their stay to the fullest and leave with the fondest of memories. You’re empathic and always put the customer first.
What skills do you need for the Guest Services team?
You prioritise our guests’ happiness. Excellent customer service is at the heart of everything you do and you can upsell our products to ensure they have the best experience possible.
You listen to and understand our guests’ wants and needs. You care about solving any issues they’re experiencing.
You’re quick at finding solutions to our guests’ problems. You act fast to ensure our high standards are always maintained.
What positions are there in the Guest Services team?
Explore the range of positions we have within the Guest Services team and find the right role for you.
Guest Services Officer
Guest Services Team Leader
Guest Services Supervisor
Guest Services Assistant Manager
Guest Services Manager
“I love working in guest services because each day is a new challenge and something different always presents itself. As we are guest facing we meet all types of weird and wonderful people and always make sure we leave a lasting impression on their holiday.”
Guest Services Inspector
Our latest vacancies in the Guest Services team
Enjoy greeting guests?
You might be interested in our Arrivals team
The face of Bluestone – Arrivals are the first to meet our guests. You’ll need a friendly and approachable manner.Learn more about Arrivals